DOCK STAFF

The role at a glance

  • Pay: $20+ per hour plus tips, based on experience and qualifications

  • Hours: 20 to 40+ per week

  • Schedule: Days, evenings, weekends, and long weekends. 8 to 10 hour shifts.

  • Season: May 1 to October 31

About the role

Dock Staff perform the daily dockside operations of Art & Water Taxi's seasonal water taxi business on the Toronto waterfront. As the first point of contact with prospective passengers, Dock Staff represent Art & Water Taxi to the public and always conduct themselves in a professional and friendly manner.

Core duties include promoting and selling Art & Water Taxi services, managing passenger flow, maintaining the dockside workspace, assisting passengers in distress while dockside, and securing Art & Water Taxi property.

What you'll do

  • Carry out all dockside functions safely, responsibly, and cost-effectively, in line with Art & Water Taxi's Dockside Standard Operating Procedures (SOP)

  • Promote and sell Art & Water Taxi services to the public

  • Receive payment for services and manage both cash and electronic transactions

  • Embark and disembark passengers and cargo on and off Art & Water Taxi vessels

  • Maintain a tidy, well-organised work area

  • Ensure the security of all Art & Water Taxi property

  • Provide assistance to passengers or members of the public in distress on or near the dock

  • Participate in training, scheduled or otherwise, as directed by management

Who you'll report to

Dock Staff report to the Operations Manager. Day-to-day work is supervised by the Dockmaster or Manager-on-Duty on shift.

What we're looking for

  • Proven work experience in a customer-facing role

  • Polite, friendly, and considerate demeanour

  • Collaborative team player

  • Understanding of business and financial practices, including cash management

  • Flexible and responsive to the needs of the business

  • Excellent communication skills in English (proficiency in other languages is an asset)

  • Strong personal time management

  • Initiative and accountability

  • Able to lift 45 lbs (21 kg)

  • Able to stand for long periods

  • Able to work in all weather conditions

How to apply

Send your resume and a brief note about your experience to [email address]. We review applications on a rolling basis and hire ahead of the May 1 season start.

APPLY HERE